Memberships

• Memberships are valid for 1 month with a minimum of 3 months of auto payments.

• Your membership will commence from the date of purchase, or you can select a date you would like it to start.

• Memberships will continue with scheduled auto payments unless notified via email at info@coreclubperth.com.au.

• Any unused classes will expire at the end of the billing period. All classes should be redeemed within the month and no extensions will be permitted.

• Should you wish to attend additional classes, members can purchase single class passes at a discounted rate of $25.

• Unlimited Members can attend 1 class per day.

• All memberships are non-refundable and non-transferrable between clients.

Class Packs

• Your Class Packs will commence from the date of purchase, or you can select a date you would like it to start.

• All classes should be redeemed within the time period set out on the app and website. Classes not used within the required time will expire. No exceptions will be made.

• All Class Packs are non-refundable and non-transferrable between clients.

• All class bookings must be made via the MINDBODY app or directly through the Core Club Perth website.

• Bookings can be made up to 30 days in advance.

Introductory Offer

• Introductory Offers are valid for 14 days commencing from your first booked class.

• All bookings must be made within the 2-week period. You will be able to book up to 6 classes over the 14 days.

• The Introductory Offer can only be purchased once per person.

• All classes should be redeemed within the time period set out on the app and website. No exceptions will be made.

• Introductory Offers are non-refundable and non-transferrable between clients.

• All class bookings must be made via the MINDBODY app or directly through the Core Club Perth website.

Cancellations & no show

• Class cancellation or rescheduling must be made via the MINDBODY App at least 5 hours prior to your class start time.

• All cancellations must be submitted via the MINDBODY app. Core Club Perth does not accept cancellations made by email, phone, text or social media.

• Late cancellations will result in a loss of class that will automatically be deducted from your membership or packs.

• If you do not show up to your booked class, you will lose your session and be charged a $10 no show fee. Core Club Perth reserves the right to deduct money from your nominated account.

• Core Club Perth reserves the right to cancel classes should there be less than 3 people. You will be notified 2-3 hours prior to the scheduled start time and will be refunded the class.

• Core Club Perth reserves the right to change the instructor of the class without notice if the instructor is unable to attend.

Waitlist

• If a class is full, you can add yourself to the waitlist via the MINDBODY App or our website.

• You can be added into a class up to one hour before the class starts.

• When adding yourself to the waitlist, you are committing to attend that class if space becomes available.

• It is your responsibility to check if you have come off a waitlist overnight or throughout the day.

• You will need to remove yourself from the waitlist if you no longer wish to attend to avoid late cancellation or no-show fees.

• You can enable text and email notifications via MINDBODY, no exceptions will be made for no shows.

Suspending or terminating memberships

Suspending:

• You may suspend class packs and memberships by providing 7 days written notice to Core Club Perth via info@coreclubperth.com.au.

• The minimum membership suspension is 7 days with a maximum hold of 1 month.

• If you require suspension for a medical reason or an injury, a medical certificate must be provided.

• No more than 2 suspension periods will be granted over a 12-month period (from contract start date).

• Suspensions are not valid for Introductory Offers.

Termination:

• You may terminate your Membership by providing 14 days written notice to Core Club Perth by emailing info@coreclubperth.com.au.

• Your Membership will end in the then current billing cycle (14 days post email notice), and you will be charged for that billing cycle.

Studio etiquette

• All members must be respectful and courteous to other people attending any Class and Core Club Perth Instructors.

• We ask that you please arrive 5 minutes prior to the class commencing. If you are more than 5 minutes, you will not be permitted entry as your late entrance will be disruptive to others.

• All members must bring socks to class, preferably with grip. If you do not bring your own socks, you will be required to purchase a pair of Core Club Perth socks for health and hygiene purposes.

• Please ensure your mobile is either switched off or on silent. Mobile phones are not to be next to your reformer or mat during the class.

• Core Club Perth will provide hand sanitiser which everyone must use before and after class.

• All members are expected to disinfect their used equipment after class. Disinfectant wiped will be provided by Core Club Perth.

• We do not offer childcare facilities and children are not permitted in the studio.

• You must be over the age of 16 to attend a class.

• If you are pregnant, have a pre-existing injury or physical limitations, you must advise Core Club Perth and provide a medical clearance as indicated in the FAQs.

COVID-19

• All clients must comply with Core Club Perth’s safety plan in relation to COVID-19 which is based on WA State Government Guidelines and latest health advice.

• It is mandatory to show your proof of vaccination against COVID-19 in order to visit the studio.

• All clients are expected to email a copy of their vaccination certificate (or medical exemption) to info@coreclubperth.com.au. This will then be uploaded to your MINDBODY account.

• Please understand that if you cannot provide a proof of vaccination (or a medical exemption), you will no be permitted to participate in class.

• The health and safety of Core Club Perth members, staff, visitors, and the community are our greatest importance.  

To view our full Terms and Conditions click here